Facilities Operations and Management

In a world of rapid technological change and ever-rising consumer expectations, healthcare facilities are under continual pressure to satisfy the sometimes conflicting demands of patients, doctors, competition from other providers, regulators, legislators and insurers.

By combining industry and professional experience, financial acumen and massive specialist resources with an exceptional track record in hospital operations and management internationally, UMG provides the multidisciplinary expertise required to meet these challenges successfully.

The scope of UMG management services ranges from the complete operation and management of all clinical and non-clinical services including staffing, to individual solutions to particular needs. These include:

• Recruiting key management and quality assurance positions to support existing management
• Reviewing services to identify 'business units' and generate efficiency gains through service consolidation, benchmarking, staffing, recurrent and fixed cost levels and introducing financial and productivity reporting, monitoring and control systems
• Redefining management structure and assigning responsibility and accountability for business unit performance, together with instruments of delegation
• Reviewing key managers’ professional capabilities and expertise
• Establishing quality programmes to monitor, maintain and improve services within the resources available

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